Whetstone Chocolates Since 1967 Our Chocolates have been made in St. Augustine by a family that cares about quality My Account Shopping Basket Contact Us
Since 1967 Our Chocolates have been made in St. Augustine by a family that cares about quality

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Customer Service
Shipping Information

We ship year round with standard delivery arriving in 3 to 7 business days from date of shipment.  Overnight delivery is available to most U.S. locations.  We are unable to ship to P.O., A.P.O., F.P.O., and A.F.B. addresses.  Shipments are primarily sent via FedEx, however the shipping method will be at our discretion.  Shipments and rates are based on non-holiday delivery Monday through Friday.  Shipments returned due to an incorrect shipping address will require an additional charge for reshipping.

Shipping Options
Standard        Arrives within 3-7 business days after placement of order.
Overnight      Immediate upon receipt of your order by 11am EST we will ship your order for Overnight delivery. 

Orders arrive Tuesday through Friday.

Shipping Deadline
Overnight shipping requests must be received by 11:00 am EST to guarantee shipment on the same day.  Orders received after this time or on the weekends will be shipped the next business day.

Shipping Rates
Shipping rates are for the continental U.S. only. 

Merchandise Total Cool Weather Standard Warm Weather Standard
  .(Oct – Feb) (Mar – Sep)
Up to $25.00
$25.01-$35.00
$35.01-$50.00
$50.01-$75.00
$75.01-$100.00
$100.01-$150.00
$150.01-$200.00
$200.01-$250.00
$250.01 and over
$09.95
$10.95
$11.95
$13.95
$15.95
$18.95
$22.95
$26.95
15% of Merchandise Total
$14.95
$15.95
$16.95
$18.95
$20.95
$23.95
$27.95
$31.95

15% of Merchandise Total

Additional Charges:
Delivery to Alaska and Hawaii – add $30
Overnight Delivery – add $30
2nd Day Delivery – add $10
Shipping charges apply to each shipping address.
During the warm weather period we may use insulated packaging and/or cold packs.

Returns
We guarantee your complete satisfaction with Whetstone Chocolates.  If you are not simply return your order within one week of receipt and we will send you a refund or replacement, whichever you prefer.

Ship your chocolates to:
Returns Department
Whetstone Chocolates
149 King Street
St. Augustine, FL  32084

Please include a letter explaining your concern and indicate whether you would like a replacement or refund.

Sales Tax
State sales tax is charged on orders (both on merchandise and shipping charges) being shipped to addresses in the state of Florida. 


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